Housing Provider 101

Whether you're just getting started or brushing up on best practices, this section walks you through the key rules, risks, and responsibilities of being a rental housing provider in Berkeley.

If you're new to this, start here. If you're not, you’ll still find answers worth bookmarking. 

Free Resources

Firm but Fair: Communication Strategies for Housing Providers
Firm but Fair: Communication Strategies for Housing Providers

Learn how to establish firm boundaries with tenants without coming across as defensive. From late rent to common area disputes, these strategies help you hold your line clearly, calmly, and professionally. Continue Reading

Postedby Tiffany Van Buren
Date posted09/8/2025


Micromobility Devices in Rentals: What Berkeley Housing Providers Need to Know
Micromobility Devices in Rentals: What Berkeley Housing Providers Need to Know

E-bikes and scooters are ubiquitous, and California law stipulates that tenants have the right to keep them. Do your leases cover this? Learn what SB 712 requires and why BPOA’s Micromobility Devices Addendum should be part of every lease package - from the start!. Continue Reading

Postedby Tiffany Van Buren
Date posted09/5/2025


Why Your Unit May Not Be Renting — And What Today's Renters Expect
Why Your Unit May Not Be Renting — And What Today's Renters Expect

Vacancy dragging on? It may not be the rent. Today’s renters expect bright photos, modern touches, and clear, compliant ads. Learn which affordable upgrades and marketing tweaks make the biggest impact — and why some units linger while others lease fast. Continue Reading

Postedby Tiffany Van Buren
Date posted09/5/2025


Avoiding Surprise Charges in Intellirent: What Members Need to Know
Avoiding Surprise Charges in Intellirent: What Members Need to Know

Intellirent billing is based on your settings at the time you send an application invitation. Deleting your credit card information will not necessarily prevent charges. Learn how to avoid surprise fees by confirming “applicant pays” before sending. Continue Reading

Postedby Tiffany Van Buren
Date posted09/4/2025


Waste-Sorting Rules for Berkeley Multifamily Properties
Waste-Sorting Rules for Berkeley Multifamily Properties

Berkeley’s composting and recycling rules apply to all rentals, but containers vary by property type. Learn what goes where, how to avoid contamination notices, and where to get free tenant handouts and bin posters in BPOA’s Rental Housing Forms Library. Continue Reading

Postedby BPOA Master
Date posted08/8/2025


Bedbugs: Treat First, Determine Responsibility Later
Bedbugs: Treat First, Determine Responsibility Later

Think your tenant caused the bedbugs? You still have to treat first. California law requires prompt action to maintain habitability, regardless of who’s at fault. This article explains why waiting can backfire and how to handle recovery of costs the right way. Continue Reading

Postedby BPOA Master
Date posted08/1/2025


VIDEO: Locking It Down: How to Master New Laws on Security Deposits & Applications
VIDEO: Locking It Down: How to Master New Laws on Security Deposits & Applications

Learn how new state laws impact security deposits and rental applications. This webinar covers key legal changes, compliance tips, and best practices to protect your business and plan your next tenancy with confidence. Presented by BPOA Executive Director, Krista Gulbransen Continue Reading

Postedby BPOA Master
Date posted07/31/2025


VIDEO: A Crash Course in Berkeley Rental Law Compliance
VIDEO: A Crash Course in Berkeley Rental Law Compliance

Explore the key elements of rental housing compliance in Berkeley, including the rent stabilization ordinance and its laws. Learn about the registration process, rent ceilings, and eviction protections. Discover special exemptions like the golden duplex rule and the Costa Hawkins Rental Act and more Continue Reading

Postedby Krista C. Gulbransen
Date posted06/14/2025


Help! I'm Brand-New to This and Don't Know Where to Start!
Help! I'm Brand-New to This and Don't Know Where to Start!

A beginners guide for Berkeley Rental Housing Providers Continue Reading

Postedby BPOA Master
Date posted06/11/2025


How 2024’s Changes to Security Deposit Law Affect 2025 Leases
How 2024’s Changes to Security Deposit Law Affect 2025 Leases

New year, same questions. California’s security deposit law changed in 2024; are you in compliance? This 2025 guide explains what you can (and can’t) collect, how to handle “last month’s rent,” and how Berkeley’s local rules layer on top. Continue Reading

Postedby BPOA Master
Date posted06/1/2025


Stick to the Script: Why You Should Never Ask for More Than What's on the BPOA Rental Application
Stick to the Script: Why You Should Never Ask for More Than What's on the BPOA Rental Application

Think asking for a selfie with ID or a link to Instagram helps prevent fraud? Think again. Learn why sticking to BPOA’s standard rental application is not just smart, it’s legally safer. Continue Reading

Postedby Tiffany Van Buren
Date posted05/27/2025


Detecting Deception in Rental Applications: How to Spot Red Flags Before It's Too Late
Detecting Deception in Rental Applications: How to Spot Red Flags Before It's Too Late

In an era of fake pay stubs, spoofed references, and AI-generated documents, screening applicants is more complicated than ever. Learn how to identify common red flags and protect yourself from costly mistakes. Continue Reading

Postedby Tiffany Van Buren
Date posted05/23/2025