Verification Gaps in Intellirent? Don't Panic!

When reviewing rental applications through Intellirent, you may occasionally see that employment or rental history verifications were “unable to be verified.” At first glance, that can feel like a product failure, but in truth, it’s a reflection of how employers and housing providers handle verification requests, not a flaw in the tool.

Why Rental History Isn’t Always Confirmed

• No obligation: Just like employers, landlords are not required by law to provide references or verification of tenancy.

• Liability concerns: Many landlords are cautious about sharing negative information, fearing defamation claims.

• Limited policies: Some managers will only confirm dates of tenancy, not payment history or tenant performance.

• Unreachable contacts: Small landlords move, change numbers, or simply don’t respond.

Why Employment Isn’t Always Confirmed

• No obligation: Employers are not legally required to provide verification.
• Third-party fees: Some companies outsource verifications to firms like The Work Number and will only release information if the requester pays a fee, sometimes $100 or more per verification. Screening platforms do not absorb these costs, which is why Intellirent may report “no verification” in those cases.'
• Minimal responses: If they do respond directly, many limit themselves to confirming only dates of employment and job title.
• Strict HR policies: Large organizations often prohibit staff from sharing salary or performance details.
• Nontraditional work: Gig, contract, and self-employment often have no HR department at all.

What This Means for You

• Failed verification ≠ no due diligence. If Intellirent can’t confirm something, that doesn’t mean you shouldn’t try yourself.

• Even verified info deserves a second look. A quick follow-up call or email can sometimes reveal more context than a third-party form will.

• Control your settings. Intellirent allows you to turn off the automatic verification feature if you’d prefer to handle checks directly.

• Think in layers. No single piece of information tells the whole story. Screenings should combine credit, income, background checks, and your judgment.

The Bottom Line

A failed verification attempt isn’t a sign that Intellirent isn’t working. It’s simply showing you the reality of modern rental screening: some employers and landlords are reluctant (or unable) to provide references. Your best practice is to treat Intellirent as one tool among many, and to follow up with your due diligence whenever necessary.